Admin & Communication Officer

You will be the first point of contact for parents, schools and enquirers, and the person who keeps the Academy's records, schedules and communication running. You will also drive enrolment: turning enquiries into learners and keeping parents engaged term after term.

What you will do

Enrolment and parents

• Respond to enquiries by phone, WhatsApp, email and walk-in, and follow every lead to a decision

• Register new learners and keep enrolment and retention records up to date

• Send parent updates, term reports and reminders

Administration

• Record fees collected and follow up on outstanding payments

• Maintain the station roster, attendance logs and transport records used for staff pay

• Schedule sessions, meetings and partner school visits

• Manage office files, correspondence and supplies

Communication and marketing

• Post regular content on Querytech's social media: learner projects, events, achievements

• Produce flyers and messages for holiday camps, open days and the instructor programme

• Coordinate open days, demo days and parent events

What we are looking for

• OND or degree in any field

• At least 1 year of administrative, front-desk or customer service experience

• Excellent written and spoken English, and a warm, professional manner with parents

• Confident with Microsoft Office or Google Workspace, especially spreadsheets

• Organised, accurate and able to work with little supervision

An advantage:

• Experience in a school or education business

• Social media management or basic design skills (for example Canva)

• Experience with CRM tools, enrolment targets or sales

Pay and benefits

• Monthly salary of up to ₦70,000, of which part may be linked to measurable results: new enrolments, parent follow-ups completed and fees collected on time

• HMO cover

• Data allowance for official communication, if agreed

• Growth into an Operations or Admissions Lead role as the Academy expands